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  1. Today
  2. I think jaguar have good sales over the years, and the numbers of Cars that they need to service and cope is out of their hand. Booking time for service used to be just a week or even sometime within a week but now waiting time for allocated slot is at least 2 weeks time. Currently owning 3 jaguar (F-type, XJ & XF) and really finding it a difficult task to arrange for service. Can't denied that Jaguar car quality and reliability has improve alot over the years and have not giving me much problem compare to Volvo, BMW and Merc which I previously own. However I seriously think that all service consultant need to go through their customer service skills again. Problem I face whenever sending in for service, 1. Even with booking a slot whenever I send the car in I need to wait for at least 30mins before I can see the service consultant. 2.When want to contact SC always can't get him and when request for call back never once I receive a call. 3. Informed SC when I leave the car to update me on service status and whether I can collect my car within the day or otherwise so that I can arrange my schedule, never receive at all. 4. Send my car in to change parts and best thing is when I order the parts I drove down to wearnes to show them and ended up they ordered wrong parts. Not once or twice but 3 times! My opinion/suggestion for Jaguar servicing team, me as owner never want to rush the job, I mean its ok for me to leave the car there giving ample time to get all the service done. But at least give owner an update or status of the car and giving us a head up whether if the car can be done or will be done by when so that we can arrange our own schedule as well. I think that's the least that I would expect Seriously with the current service standard that I'm receiving, it really give me a 2nd thought if I should continue driving jag or change to other.
  3. Yesterday
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  5. Hello all, new to the forum here. Just got a XF which just finished its warranty. May I know where do you guys go for servicing? Although guide book stated 16KM to do one servicing, do you guys follow that or have a more recommended one like 10KM for example? Lastly where do you guys go to, to look for car accessories. I see some nice aesthetic upgrade from the gentlemen here and I am keen. TIA~!
  6. 1. regeneration burn of soot particles when the sensors detects a preset build up and the car is driven for 15-20mins above 70-80kmh. these figures are generic and may differ from car to car depending on manufacturer preset parameters. 2. in most modern diesel engines and modern day good syn engine oil do not suffer from oil dilution to be of any significant level unless the engine is poorly maintained. this fear/myth are from olden pre Euro 5 era.
  7. Hi guys, First of all, my apologies for the lack of participation in this forum, due to my overwhelming work. I had two technical questions relating to regenerating in diesel cara. 1. my understanding is regenerating is to burn off the soot particles. under what circumstances would regeneration happen, ie does it happen regardless of the driving pattern and mileage? 2 one of effect of regeneration is dilution of engine oil. I was told regeneration may be successful or not successful depending on the parameters, does the dilution of engine oil happen regardless of the outcome of regeneration process?
  8. Thanks advice. Actually what I meant is the rear brake pads have been replaced 1.5 years ago, so I'm not sure whether the mechanic has claimed they have worn out again now is true. (Replaced the brake pads 1.5 years ago implying that the original set has lasted for 2 years since my car now is 3.5 years old)
  9. 6 month is a fair period for wear and tear to creep in. (As you mentioned, brand new pads lasted only 1.5 year). As for the shock absorbers.. I’d suggest asking for 2nd opinion and also price to compare.
  10. Hi all, My XF2.0P has just turned 3.5 years old. I've sent in to Wearnes for the last servicing and thorough checks just before the 3 years warranty period has expired, and was told all are ok. Last few days, I've noticed a weird sound coming from my left front tyre intermittently, but I chose to ignore. This morning, the "brake pads low" warning light has come on, so I've decided to drive to a workshop to check. I was told the front and rear brake pads both have worn out (the rear brake pads have been last replaced at Wearnes about 1.5 years ago), and also the shock absorber is spoilt and required to be replaced. Do you guys think what the mechanics has claimed sounds logical? If it is, do you guys think is there any case for me to go back to Wearnes since they have last checked thoroughly just 6 months ago? Lastly, am I supposed to go for another workshop to seek for second opinion? Any recommendation? Appreciate all your comments, thanking all in advance.
  11. Earlier
  12. All I can find online are door puddle light alternatives that project various jag logos..
  13. I am keen to know this too, ever since I got my XF have been wondering if these lights could be LED/White it would be much more better than the current yellow ones. Let’s await to hear from other forum members who may have a solution to this. Sent from my iPhone using Tapatalk
  14. Hi does anyone have any lobang to change the x260 side mirror puddle lights to LED? The original lights are strangely the only yellow ones on the car..
  15. Sadly, warranty is over....only manage to record the problem on phone...agree it is difficult tobreplicatw the problem but have proof on phone to show to wearnes. Not sure of this helps man.
  16. Mine don’t have this issue. Still under warranty? Intermittent issues difficult to solve cos you need to be able to replicate the problem to show Wearnes.
  17. Hi guys, I would like to check with you all if any of you faces issues / problems with the console screen rebooting by itself which disconnects the media and bluetooth connection to your phone. Occasionally.....the speakers will not produce any sound and you have to switch between the devices such as from radio to ipod...only then the sound comes back on. Appreciate any advice. Thank you!
  18. Roger [emoji1360] Sent from my iPhone using Tapatalk
  19. Hi RAD, oh LED set is an entirely diff setup from the bi-xenon. Sent from my MHA-L29 using Tapatalk
  20. Thanks for the tip YSF! Sent from my MHA-L29 using Tapatalk
  21. I'm selling my XF and I still have the service package and warrenty till Feb 2018. Can I check if the service package transferable to the new buyer ?
  22. Must sell to clear storage space. Reasonable offers secures. Contact 9-triple one-2-double four-3.
  23. Hi all Thinking of bringing in a LED set to replace the bi-xenon headlamps. Does anyone know of any workshop who can install it? X260. Thanks Sent from my MHA-L29 using Tapatalk
  24. Dekitting XFR body at more than half the original price. All Original parts are bought and installed by Wearnes. XFR bonnet - $1500 XFR Front Bumper - $1500 Black Pack Grille with Red Growler - $300 XFR side skirts - $800 XFR Rear Bumper valiance. - 700 Further discount If buy all. XFR exhaust - $1000 I will require for your parts to be installed on my car. Labor costs to be borne by the buyer. interested please call me 8382 63O2. Hurry before they are gone!
  25. Hi, If I send my XF to other workshop for regular/annual service after the first two years service by Wearnes, ( I have done the first 2 years with wearnes , now thinking of using an external workshop for third time after expiring of 3 years warranty period ). will the external workshop only do a normal service ( e.g. change engine oil etc) and fix problems you tell them based on your driving experience and observation ? or they will make proper checking to the car and recommend necessary preventative maintenance based on the condition of the car and their finding. I am asking this because I believe Wearnes has a record about a car under their service so they have standard and procedure to do the services and change the wear and tear parts. For an outside workshop , I am wondering how they will handle our car sent to them when initial 2 - 3 years services are not done by them but from Wearnes ? Appreciate seniors advice... tks
  26. Let's keep it simple: Price: $60 large $45 medium $28 small buy 3 and above will enjoy a 20% discount. Waiting time will be approximately 2 weeks. As to collect orders to maintain low price. once confirm order, payment mode shd be made transfer or meet up before shipping. Deliver direct to your home. Please pm me what color and size you want. Along with your name & contact. Sizes comes in Small, Medium & Large. Measurement as in picture color to choose from: 1: embroidered or solid color light brown 2: embroidered or solid color black 3: embroidered or solid color pink 4: embroidered or solid color Martha red
  27. Let's keep it simple: Price: $60 large $45 medium $28 small buy 3 and above will enjoy a 20% discount. Waiting time will be approximately 2 weeks. As to collect orders to maintain low price. once confirm order, payment mode shd be made transfer or meet up before shipping. Deliver direct to your home. Please pm me what color and size you want. Along with your name & contact. Sizes comes in Small, Medium & Large. Measurement as in picture color to choose from: 1: embroidered or solid color light brown 2: embroidered or solid color black 3: embroidered or solid color pink 4: embroidered or solid color Martha red
  28. Hi... why do u need to change the entire headlamp? Sent from my iPhone using Tapatalk
  29. Hi! Come join us on the gtg on the 1st oct.
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