Initially i wanted to buy it as the CSO told me over the phone that the coverage is same as what we have for our 1st 3 years and quoted me around 2.8k for 2 years which i felt is decent since it also cover our battery. However, when i asked them to drop me an email on this, they quoted me 3.8k which is 1k more. I was shocked and i checked w them where went wrong, they insisted that what quoted over email is correct. I standby what was communicated to me via the phone and requested for them to extract the phone recordings as proof. To my surprise, they told me that they extracted their call records and cannot any between me and their CSO despite the facts that i can show proof of my call records on on hp with them which i screenshot and sent them. My take is that if they can juz conveniently lost their records, how can i trust them on other stuff. As such, i already dropped this idea of extended warranty with them as i already lost my confidence and trust in them. I also did a check w the jag specialized workshop outside and they shared w me tat it is definitely good to have extended warranty but the 4th and 5th year are usually ok and problems usually surface thereafter. They also proposed that i can test market by asking wearnes if i can buy warranty beyond the 5th year. I also did a check on the prices of some parts w the workshop and it seems quite okay so I have decided to keep the money and self warrant. Will monitor and decide if i want to cont to own my XE or sell off when i hit the 6th year. Happy 2020 everyone!